Order Delivery

UK Delivery
We use 2 services for a UK delivery address, Royal Mail first class recorded post for parcels weighing up to 2kg and Business Post for all parcels over 2kg. Royal Mail is usually a very good service and parcels can be recived the next working day in most areas (apart from weekends and bank holidays). BusinessPost is a courier service and will be delivered 2 working days after being shipped. Both services require a signature on delivery.

We can ship in the UK using other postal service providers so please get in touch with us if you have a preference or an account with them. We can also ship using other Royal Mail services if required, so please get in touch with us.

European & Worldwide Delivery
Orders up to 2kg in weight are sent by Royal Mail Airmail Signature service. They quote a delivery time within 3 working days for parcels going to Europe and within 5 working days for parcels shipped Worldwide. Any orders over 2kg will be shipped by UPS Standard Service or a similar provider - we always get a number of quotes for export order deliveries and will use the most cost effiecient one. 

If you would like to route your order yourself then this is perfectly acceptable to us. Please get in touch with deane@subzero.co.uk to sort this out.

 
Import Duty
If you order goods  for delivery outside the UK, they may be subject to import duties and taxes which will be levied when the order reaches the delivery address. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. For further information please contact your local customs office before placing your order.